BCM Call Logger: telephone call recording and reporting tool

What is BCM Call Logger?

BCM Call Logger is a tool for processing log files from Nortel BCM PBX telephone systems for the purpose of generating call reports.

Which devices does BCM Call Logger support?

DeviceSupported
Nortel BCM 400Yes
Nortel BCM 200Probably
Nortel BCM 50Probably
Nortel MeridianUnsure
Other Nortel PBX devicesUnsure
Other non-Nortel PBX devicesNo

Support for further devices is dependant on the device supporting the Norstar Real Time reporting format. At the present time, BCM Call Logger does not support SL-1 or Norstar Standard report formats.

What does it look like?

Have a look at the following screenshots to see what the program looks like.

Where can I get it?

BCM Call Logger is free for non-commercial use. Please get in touch with any commercial requirements. You will need the Microsoft .NET Framework Version 2.0 installed before you can run this application. Download links are below (show archived downloads):

BCM Call Logger 0.9.6 (25mb Msi) (20th Sep 2006)
  • Bugfixes plus inclusion of Crystal Reports runtime within setup package
BCM Call Logger 0.9.6 (150k Zip) (20th Sep 2006)
  • Executable only version (does not include Crystal Runtime files which are needed for reports to be run)
Note: Download the Exe version of the Call Logger software unless you already have Crystal Reports installed, in which case the Zip version will suffice.

How do I make it work?

Msi Version

Download and run the Msi file to start the setup process. This will install the app into a folder of your choice.

Zip Version

Unzip the files into a folder of your choice. If upgrading the app then only extract the BCMCallLogger.exe file into the existing app folder.

Either Version

The first time the program is run (unless after an upgrade) it will prompt to either create a new database or select an existing one. It'll also ask for the location of your BCM logs.

Once in the main program, use the Process Call Data tab to get some call data into the system, then start generating reports or viewing call data from the Reporting tab.

Helpful tip: Right-click an entry in the Display Calls screen for more call options.
Helpful tip: Hover over a column header for an explanation of the data within that column in the Display Calls screen.
Helpful tip: Use the Display Report button to generate professional reports which can be printed or exported in a range of formats.

If it doesn't work, let us know. When reporting problems, please be as detailed as possible with error messages.

I want to use this commercially / I want the source code

for commercial licensing terms, or for access to the source. Tell us what you want to do and why and we'll consider your request.

Future goals for BCM Call Logger

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